A Luxurious Haven for Your Feline Friend
Give your cat the ultimate lounging and play experience with our Multi-Level Wooden Cat Tree Tower. Designed for indoor cats who love to climb, scratch, and nap, this modern cat furniture combines functionality with style. With a spacious condo, elevated capsule nest, and durable sisal scratching posts, it’s the perfect retreat for your furry companion.
Designed for Play, Comfort & Safety
Featuring multiple levels, this cat tower offers endless opportunities for your cat to explore, jump, and rest. The sturdy wooden construction ensures stability, while anti-slip pads provide extra safety. The elevated capsule nest serves as a sky-high lookout, giving your cat a cozy spot to observe their surroundings. Plush, detachable cushions inside the condo provide additional comfort, making it an ideal space for naps.
Why Your Cat Will Love It
- Spacious Multi-Level Design: Perfect for cats who love to climb and explore.
- Large Condo & Capsule Nest: Offers a secure and cozy hideout for relaxation.
- Durable Sisal Scratching Posts: Helps protect your furniture by satisfying natural scratching instincts.
- Anti-Slip Steps & Stable Base: Ensures safe and easy navigation for your cat.
- Removable & Washable Cushions: Easy to clean for a fresh and hygienic environment.
- Interactive Toys Included: Springy plush balls add extra fun and entertainment.
Perfect for Every Cat Home
Whether your cat enjoys perching high to survey their kingdom or curling up in a cozy hideaway, this cat tree delivers the best of both worlds. It’s perfect for single or multi-cat households, offering multiple spots to rest, play, and scratch.
Upgrade Your Cat’s Play Space Today!
Enhance your cat’s daily routine with this stylish and functional cat tree. Order now and treat your feline friend to a luxurious space they’ll love!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of pacifiqua.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of pacifiqua.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of pacifiqua.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://pacifiqua.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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